Clearpath AI generates DSP, Housing, and NDIS support letters that read like a senior clinician wrote them. Because it was trained by ones who did.
Clinical support letters for DSP, housing, and NDIS are essential — and they're eating hours that should be spent with patients.
The average clinician spends 45–60 minutes researching, writing, and formatting a single DSP or housing support letter. For a practice with multiple letter requests per week, that's a significant time drain.
At $240/hour — a conservative clinician rate — each support letter represents $180 in unbillable, administrative time. Multiply that across a team, across a year.
Letters that lack the right clinical framing — especially the three work capacity barriers DSP requires — are far more likely to be rejected, sending clients back to start the process again.
General AI tools like ChatGPT don't understand DSP assessment frameworks, NDIS language requirements, or the four-paragraph clinical letter structure that gets results. They produce generic output that still needs a full rewrite.
Clearpath AI was developed in close collaboration with practicing mental health nurses who have collectively written hundreds of DSP, housing, and NDIS support letters across their careers.
We didn't just prompt an AI and ship it. We worked through real letter feedback, refined the clinical framing, and trained the model on what actually gets approved — the specific language, structure, and barrier framing that assessors expect to see.
"The letters it produces actually sound like a clinician wrote them. The structure is right, the tone is right, the barriers are framed correctly. I'd have to change very little."
— Mental Health Nurse, NSW Community HealthEvery letter type was refined through rounds of feedback from practicing nurses and allied health workers — not just AI testing.
The model understands the three work capacity barriers — getting to work, performing at work, and working with others — and frames letters accordingly.
Built for Centrelink, Services Australia, NDIS, and Priority Housing — not adapted from US or UK clinical frameworks.
As more clinicians use the system and provide feedback, the output gets sharper. Early adopters help shape what this becomes.
Any AI can write words. Not any AI knows what a DSP assessor needs to read to approve a claim.
Every letter follows a specific four-paragraph structure refined through clinical feedback — opening, three work capacity barriers, supporting context, and a clear clinical recommendation. ChatGPT doesn't know this exists.
The model is trained to write the way experienced clinicians write — warm but authoritative, specific but not over-clinical. Not the robotic output a general AI produces when asked to "write a support letter."
Output lands in the clinician's inbox as an editable Word document — ready to review, personalise, and send. No copy-pasting from a chat window.
Generic output. No knowledge of DSP frameworks, NDIS language, or clinical letter conventions. Produces a starting point that still needs a full rewrite. No delivery system. No clinical refinement.
Multiple clinician logins, branded portal, and organisation-level management. Not a solo tool — a clinical efficiency system that scales with your practice.
Every letter type — DSP/Centrelink, Priority Housing, NDIS — is built around Australian assessment frameworks, using the language and framing Services Australia and NDIA actually expect.
Your clinician fills in a short form — client name, diagnosis, key functional impacts, and letter type. Takes about 90 seconds.
The AI applies the correct clinical framework for the letter type — barriers, language, structure — and generates a full draft in under 60 seconds.
The clinician receives an editable Word document via email. They review, make any final adjustments, and send. Done.
No setup fees. No per-letter charges. One flat rate so your team uses it without thinking about cost.
Adjust the sliders to match your team. We'll calculate your real numbers.
Significantly. ChatGPT has no knowledge of DSP assessment frameworks, the three work capacity barrier structure that Centrelink assesses against, NDIS language requirements, or Australian clinical letter conventions. It produces generic output that reads like a template and still needs a full rewrite. Clearpath was built from the ground up with practicing mental health nurses, refined through hundreds of real letters, and trained specifically on what gets approved — not just what sounds plausible.
Yes — and that's by design. Clearpath generates a high-quality draft that a clinician reviews, personalises, and approves before sending. The letter is delivered as an editable Word document precisely so this step is fast and easy. We're removing the 45-minute drafting burden, not the clinician's professional judgment.
Currently: DSP/Centrelink support letters, Priority Housing support letters, and NDIS support letters. Each uses a different clinical framework and language set. We're adding additional letter types — including referral letters and NDIS plan review submissions — based on early adopter feedback.
Claim 5 free letter credits — no credit card required. You'll receive a unique code via email that gives you access to generate 5 letters across any of our supported types. After that, you can choose the plan that fits your team size and keep going. No auto-billing without your action.
Yes. Client data entered into Clearpath is used only to generate the letter and is not stored beyond the session or used for model training. We recommend clinicians use initials or de-identified information during the trial period. Enterprise plans include a data processing agreement for organisations with specific compliance requirements.
Growth and Enterprise plans include a branded clinician portal. Enterprise plans also support custom letter structure and tone adjustments so the output aligns with your organisation's documentation standards. Contact us to discuss your requirements before committing to a plan.
The Starter plan at $299/month is designed for practices with up to 3 clinicians and covers unlimited letter generation. If you're a sole practitioner or have a specific situation, reach out to info@clearpath-ai.com.au — we're flexible with early clients who are willing to provide feedback.
The clinician always reviews and edits before sending — the Word document is fully editable. In our testing with mental health nurses, the output typically requires minor adjustments rather than rewrites. If you find a type of case where the output consistently falls short, let us know — that's exactly the feedback we use to improve.
No credit card. No commitment. Just enter your details below and we'll send your free credit code straight to your inbox.
We'll email your unique access code within a few minutes. Use it on any letter type.
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Whether you want to see it working in your practice, have questions before signing up, or are ready to start onboarding — we'd love to hear from you. We'll get back to you within one business day.
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